| This course focus on the basic principles of business analysis. There is a strong focus on business process modelling, and the student gets exposure to a multitude of relevant exercises, to give them maximum exposure during the three days. Concepts like the difference between mapping and modelling is addressed in context of how business value should be realised form modelling efforts. An overview is presented of the major theories, modelling notations & methodologies involved in process modelling with practical exercises that guides the delegates through the steps required to model business processes with confidence. |
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| Course Outline: |
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Principles of Modelling |
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Modelling Notations & Methodologies |
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Where do we start |
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The art of Modelling |
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The History of Business Analysis |
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Value Chains / Value Networks / Core Processes / Support Processes |
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Benchmarking |
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Gathering information |
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Levels of Abstraction |
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Using a toolset –re-use of information |
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Process Optimisation |
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Skills a BA should Nurture |
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Performance Management |
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Business Process Management ( BPM) |
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Organisational Design |
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Benefits realisation |
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